In today's fast-paced business world, it's crucial for companies to have the right tools and platforms to manage their operations and engage their employees. Two popular options for doing so are SaaS management platforms and digital employee experience platforms. But what exactly is the difference between the two?
A SaaS management platform is designed to help organizations manage their software as a service (SaaS) applications and subscriptions. These platforms allow businesses to consolidate their SaaS applications in one central location, making it easier to track usage, manage licenses, and control costs. With a SaaS management platform, companies can gain visibility into their software spend and ensure that they are only paying for what they need.
On the other hand, a digital employee experience platform is designed to quickly gather feedback, trigger intercept surveys, and track SaaS feature usage. These platforms aim to provide leadership with real-time insights into their teams' experience and improve the overall employee experience by creating a more engaging and enjoyable work environment.
So what are the key differences between these two types of platforms?
Cost and ROI
One of the most significant differences between SaaS management platforms and digital employee experience platforms is the cost and return on investment (ROI). While SaaS management platforms are typically more cost-effective, they may not provide the same level of ROI as a digital employee experience platform. SaaS management platforms are designed to help organizations control their costs, but they don't necessarily improve the employee experience. On the other hand, digital employee experience platforms can be more expensive, but they often provide a higher ROI by improving employee engagement and productivity through quick and easy feedback gathering.
Focus
Another difference between SaaS management platforms and digital employee experience platforms is their focus. SaaS management platforms are focused on managing and optimizing SaaS applications and subscriptions, while digital employee experience platforms are focused on gathering feedback and tracking SaaS feature usage to improve the employee experience. While both types of platforms have the potential to improve overall efficiency, their primary focus is different.
Features and functionality
SaaS management platforms and digital employee experience platforms also differ in terms of their features and functionality. SaaS management platforms typically offer features such as license management, cost tracking, and app discovery, while digital employee experience platforms offer tools such as quick and easy feedback gathering, intercept surveys, and SaaS feature usage tracking.
Implementation and adoption
Finally, SaaS management platforms and digital employee experience platforms also differ in terms of their implementation and adoption. SaaS management platforms can be relatively straightforward to implement, as they are designed to integrate with existing SaaS applications and systems. Digital employee experience platforms, on the other hand, may require more time and effort to implement, as they aim to create a completely new and improved employee experience. However, once a digital employee experience platform is up and running, it can be much easier to adopt, as employees are often more motivated to use tools and resources that improve their experience.
So which platform is right for your organization? It ultimately depends on your specific needs and priorities. If you are looking to manage your SaaS applications and subscriptions more effectively, a SaaS management platform may be the right choice. If you are focused on quickly gathering feedback and tracking SaaS feature usage to improve the employee experience, a digital employee experience platform may be the better option.
